That is a very good question. At one time, we did offer U.S.P.S. as a shipping option to our customers. We found a number of problems with their on-line shipping programs, plus a much higher percentage of loss and damage to shipped goods as well as a lack of accountability for shipping issues created by them.
We at Beachboutique.com track your packages shipped to confirm receipt at their destination. UPS’ program is very exact and rarely has a problem. When we tried to do this with the U.S.P.S. program, their system seemed never to be accurate. For example, it would tell us that a package was lost or was delayed in transit. When we’d called our customer to advise them of the situation, the customer would tell us that they had already received the package. When a package was in fact damaged or lost by U.S.P.S., it was a nightmare to put claims through to obtain coverage from the insurance placed on the package.
Coupled with all of the above, we also evaluated the cost of delivery (note: in order to have tracking and delivery confirmation of a U.S.P.S. shipment, it has to be sent Priority Mail.) With the stamp and insurance increases that have happened recently, we have determined that the UPS shipping costs are less per pound with insurance than U.S.P.S.
Why this fee? Because U.S.P.S. does not acknowledge receipt “in” of a package from us if we just put it in the mail box. An employee has to go to the post office and stand in line to finally have a postal clerk scan the package into their system.
So, if you need to have your package sent U.S.P.S., we will be more than glad to go this extra mile for you. However, UPS offers better service to us and by that, also to you.
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