RETURN POLICY

Patricia's strives for 100% satisfaction with our internet customers. For that reason, we only select the best quality clothing, gifts and accessories for our web catalog. If you find, upon receipt of your package, that the item(s) you purchased does not meet your expectations, please follow these steps:

1. Request of return by calling (843-837-7439) during Office Hours 9am - 5pm EST MONDAY through FRIDAY. Please keep in mind that this is a home office. This call for return must be made within 4 (four) business days of receipt. After you have called you have fulfilled your obligation. There is no need to call again. A Return Authorization Number will be assigned within 48 hours via email.
2. Merchandise must be received back within 10 (ten) days of receiving your RA Number. Make sure the RA Number is on the outside of the box.
   Packages without an RA Number will be refused.
3. Merchandise must be returned with tags attached and all original paperwork. Merchandise will be returned to you if it appears to have been worn.
4. The amount of you return will be credited back to your credit card less a 10% restock fee.
   1. We waive this fee if you:
      1. Exchange the item for a different color or size.
      2. Opt for an Online Gift Certificate
5. Mail to:
   1. Patricia's of Hilton Head
      25 Ferebee Court
      Bluffton, SC 29910
      843-837-7439
6. PLEASE NOTE: AL