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A thirty-something-year-old woman, she lost her balance and fell while she is riding on the escalator, her back was painfully, an ambulance service is called.  

About a four-year-old girl; both her shoulder hit by a elevator door on 2nd floor; she left with her family, an ambulance isn't required.

Re: correction

Are you asking for the grammar/syntax to be corrected?

Who is speaking, and to whom?