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Phenomenon

I was talking with George Kasp earlier today and asked him how the surcharge was going. He said that not only was it going well with no complaints from passengers, but that overall his tips were actually increasing.

This struck me as strange because it was my belief that some passengers would take the surcharge right out of driver tips.

Mr. Kasp said that has happened on rare occasions but that overall he's seen the opposite effect. He said that the surcharge has raised an awareness among passengers about the fuel expense drivers have and has made them more sympathetic resulting in larger tips.

George Lutfallah

Re: Phenomenon

Mr. Kasp's experience is quite interesting. However it doesn't seem to match the results of the poll on the cabmarket homepage. Any thoughts on the discrepancy?

Re: Re: Phenomenon

Real taxi drivers are out there working and collecting the extra money while this site is loaded with people who like to complain. Could that explain the difference?

In response to --
Mr. Kasp's experience is quite interesting. However it doesn't seem to match the results of the poll on the cabmarket homepage. Any thoughts on the discrepancy?

Re: Phenomenon surcharge not working , need meter increase

I had to passengers who argued with me about the 1$ extra though they later paid and no tip.

I did explain the law and showed the surcharge sheet on back sheild.

So surcharge is confusing and conflicting with the additional $1 charge for additional passenger.


It's not working and the solution is increase on meter rate.

Re: Re: Phenomenon surcharge not working , need meter increase

We need a meter increase. That's right.